What Families Say About Us
Authentic reviews from relatives who have entrusted their loved ones to our care. Your satisfaction is our greatest achievement.
Back to HomepageFamily Voices and Reviews
Over 150 families have placed their trust in us. Read what they have to say about their experiences with serenistygars.
Maria Keller
Daughter of a resident
"After a long search, we finally found a facility where my 84-year-old mother feels truly at home. The staff is exceptionally compassionate and competent. The individualised care and family atmosphere immediately won us over."
Singapore • January 2025
Robert Schmid
Son of a resident
"My father has dementia and requires specialised care. The team at serenistygars has supported us through this difficult time. The professional dementia care and regular conversations give our family enormous support."
Tampines • December 2024
Linda Müller
Granddaughter of a resident
"Grandma came here for rehabilitation after a hospital stay. The transitional care was excellent – she was able to regain her strength and significantly improve her mobility. The physiotherapy team is top-notch!"
Singapore • January 2025
Andreas Fischer
Husband of a resident
"When my wife needed care, I was overwhelmed. serenistygars not only helped my wife but also relieved me. The consultation was empathetic, and communication is always transparent. I visit her daily."
Jurong • December 2024
Susanne Weber
Daughter of a resident
"Dad has been living here for eight months, and he's visibly better. The activities keep him mentally active, and he has made new friends. The food is excellent, and the rooms are very cosily furnished."
Yishun • January 2025
Thomas Brunner
Son of a resident
"The medical care is first-class. Mum has diabetes and high blood pressure – the staff carefully monitors her levels and coordinates perfectly with her GP. We feel completely well-informed and cared for."
Bedok • December 2024
Success Stories of Our Residents
Every resident has a unique story. Here we share some special moments and progress from our daily care routine.
Mrs Elisabeth H.
79 years • Dementia Care
From Confusion to Joy for Life
Initial Situation: Mrs. H. came to us with advanced dementia and was often restless and disoriented. She hardly recognised her family anymore and frequently refused to eat.
Our Approach: Through reminiscence therapy, we discovered her passion for music. We integrated music therapy into her daily routine and created familiar routines with her favourite songs.
Result: After six months, Mrs. H. is singing again with joy, actively participates in group activities, and shows significantly less restlessness. Her family is overwhelmed by the positive change.
"Mum is smiling again and humming her old favourite songs. We never thought this would be possible." - The H. Family
Mr Werner M.
72 years • Transitional Care
Back to Independence
Initial Situation: After a stroke and three weeks in the hospital, Mr. M. was severely weakened and could no longer walk alone. His left side was paralysed.
Our Approach: An intensive rehabilitation programme with daily physiotherapy, occupational therapy, and gradual mobility training. Motivating support from the entire team.
Result: After four months, Mr. M. was able to return to his flat with a walking aid. He is cooking for himself again and leads a largely autonomous life.
"Without the team at serenistygars, I would never have come home again. They gave me my life back." - Mr. M.
Mrs Maria G.
85 years • Personalised Care
New Friendships in Old Age
Initial Situation: Mrs. G. was very lonely and withdrawn after the death of her husband. She hardly ever left her room and refused social contact.
Our Approach: Gentle integration into community activities, individual conversations, and discovering her passion for handicrafts as a bridge to other residents.
Result: Mrs. G. now leads our craft group, has formed close friendships, and has become a valued mentor for new residents.
"I never thought I would meet so many wonderful people at my age." - Mrs. G.
Mr Hans R.
78 years • Dementia Care
Stability Despite Advancing Dementia
Initial Situation: Mr. R. was showing increasingly aggressive behaviour and sleep disturbances. His family was completely overwhelmed and at their wit's end.
Our Approach: A structured daily routine, a validating communication approach, and the integration of his professional experience as a gardener into daily activities.
Result: The aggression has practically disappeared. Mr. R. proudly tends to our garden and sleeps through the night again. His family can visit him in a relaxed manner.
"Dad is the gentle person we know again. We can finally spend quality moments together again." - The R. Family
Contact and Consultation
Do you have questions about our care? Would you like to visit us? We are happy to help and provide comprehensive advice.
Phone Consultation
Call us for an initial consultation or to clarify any questions.
+65 6387 6294
Mon-Fri: 8am-6pm | Sat: 9am-4pm
Book a Viewing
Arrange an appointment to get to know our care home in person.
Appointments by arrangement
Also possible on weekends
Email Contact
Write to us for detailed information or special requests.
Reply within 24h
Visiting Hours and Directions
Address
45 Orchard Road, Singapore 238823
Visiting Hours
Daily 8:00 AM - 8:00 PM
Special occasions by arrangement
Public Transport
MRT: Orchard Station (NS22)
Bus: 7, 14, 16, 65
What You Should Bring
For viewing appointments:
- Medical documents and medication list
- Proof of insurance (e.g. MediShield Life)
- List of questions and wishes
- Contact details of the family doctor (GP)
You are also welcome to bring photos or personal items to help us with individual care planning.
Trust Through Quality and Transparency
Our accreditations and partnerships underscore our commitment to the highest quality standards in senior care.
Licensed
By Singapore's Ministry of Health
ISO 9001
Quality Management System
AIC Partner
Partner in the AIC network
4.8/5 Stars
Average family rating
Become Part of Our serenistygars Family
Let our compassionate care convince you. Arrange a no-obligation consultation today.